Events

Airline sales and reservation management

Webinar

Beyond the Horizon: AI-Powered Contact Centers of the Future

A webinar on the next-generation contact centers, where artificial intelligence takes a center stage, and the impact it will have on customers and frontline support agents.

conference

CCW Las Vegas 2024

Customer Contact Week is the world's largest customer contact event happening on June 3-6, 2024, in Las Vegas. Customer Contact Week aims to empower customer contact executives across industries with a collaborative platform to explore best practices, innovative technologies, and essential customer service priorities.

conference

CCW Asia 2024

Customer Contact Week is the world's largest customer contact event, taking place in Singapore from July 17 to 18, 2024. It aims to empower customer contact executives across industries with a collaborative platform to explore best practices, innovative technologies, and essential customer service priorities.

Webinar

Building Stakeholder Confidence: Reduce Risk and Optimize ROI Through Successful Proof of Concepts

A webinar where we will examine how a well-executed proof of concept enables companies to demonstrate early successes, to secure buy-in from key stakeholders. At a time when technology is more powerful than ever before, it is critical to ensure stakeholders are bought-into every decision, to ensure a successful implementation and long-term ROI.