FNI.AI
The Airline and OTA industry have complex business processes; processing refunds is one such area that needs intelligence and accuracy; else you risk to lose revenue and loyal customers.
IGT Solutions leverages its proprietary Fare Note Interprter.AI solution to help the Airlines and OTAs process refunds efficiently and accurately to the customer. FNI.AI is intelligent automation powered by AI/ML to interpret fare rules thus making the calculation of refunds simple and accurate.
The solution also enhances the customer experience and brand value of the organization.
Key Features
Compatibility with different reservation systems and GDS
AI-driven NLP technology to interpret complex fare rules
Ability to process static circulars and portal-based notifications
Processes all fare types (public, private, negotiated)
Supervised Machine Learning to adapt to new scenarios
Managing complex scenarios (most restrictive rules, partial refunds, multi-currency, time-zone, disruptions)
Handling large transaction volumes with accuracy
Equipped for Low Cost Carrier (LCC)
Customizable data storage options
Secure, reliable, and GDPR/PCI compliant
Benefits
Related Content
Brochure
Fare Note Interpreter
Airlines and Online Travel Agencies (OTAs) known to have complex business functions, are increasingly adopting automated self-learning solutions to make operations efficient and faster.
BLOG
Real-Time Automated Response Analytics
In today’s digital world, we are witnessing a rapid semantics overload...
Increased Inflight Sales Using Advanced Analytics for a Leading Airline in the Middle East
IGT helped to increase the revenues by 20% in inflight retail purchases from last year
We're here to help.
Fill in your details below. Your information is safe with us.
