0%
First Contact Resolution
0%+
Sales Conversion for Contact Center
0%
Increase in C-SAT

An Overview

Fintech companies leverage technology to offer enhanced financial services or automate processes. For some of the Fintech companies like challenger banks, securities firms, insurance companies - the safety and security of customers is a critical requirement, simply because they handle immense volumes of sensitive personal data and customer transactions on a constant basis.

IGT offers a range of enterprise-wide services that will help you build end to end customer identification programs that allow for secure transactions and end-user support in a timely manner.

Image

Service offerings for Gig Economy

For a multi sided marketplace to work seamlessly, effective support across all involved is necessary to complete a transaction.
Image

Our Offerings

Know Your Customers (KYC) / Know Your Business (KYB) Support

We allow fintech companies to build better compliance through efficient and timely KYC and KYB support, alongside the right tools to securely handle this personal information and apply the verification effectively to any enterprise’s operational requirements.

Fraud Prevention

As another core aspect of any effective customer identification program, IGT leverages automated fraud prevention solutions integrated into your business’s framework to identify and act upon any risks immediately.

Payment Processing

To aid your business in conducting its payment processing more seamlessly, we provide encryption and security solutions that ensure complete safety and efficiency for all personal financial information during these transactions.

Customer Support

Our customer support services provide timely and speedy resolution to any requests to address any end-user queries on various issues they may face.

Comprehensive Offerings

BPM services

CX Services

Providing differentiated omnichannel customer experience to meet growing demand of todays' consumers

Read More
Analytics

Analytics

Employing AI & ML in analyzing, interpreting and forecasting data to personalize each customer’s journey

Read More
automation

Automation

Delivering robotic process automation, chatbots and voicebots to bring in process excellency and cost efficiency

Read More
Digital Solutions

Digital Engineering

Leveraging mobile, social media with new age technologies to enhance digital customer’s experience

Read More

Delivering Results

  • Lorem Ipsum isoi oioieno

  • Lorem Ipsum isoi oioieno

Related Content

Airline sales and reservation management

Blog

Lorem ipsum dolor sit amet, consectetur adipiscing

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.
Read More
Airline sales and reservation management

Blog

Lorem ipsum dolor sit amet, consectetur adipiscing

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.
Read More
Airline sales and reservation management

Blog

Lorem ipsum dolor sit amet, consectetur adipiscing

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.
Read More

We're here to help.

Fill in your details below. Your information is safe with us.